Common Questions Asked in relation to COVID 19

IF YOU HAVE ANY FURTHER QUESTIONS AND WOULD LIKE TO CONTACT US

PLEASE CALL 01255 850350 OR EMAIL ADMIN@COASTALPHYSIOFRINTON.COM


  • What precautions are you taking at the practice?

    We have undetaken a full risk assesmment and in line with the chartered society of physiotherapy, the health professions council and public health england, all our physiotherapy assessments and treatments follow strict covid-19 guidelines

    We will contact all patients prior to their appointment to ask them covid 19 screening questions


  • Do i have to wear a facemask?

    Yes, we will provide you with a fluid resistant facemask and ask you to wear it whilst on the practice premises and during your treatment

  • Do you take my temperature?

    Yes, we will take your temperature on arrival with a no touch thermometer


  • Do the physiotherapists wear ppe?

    Yes, all our treating practitioners wear full ppe whilst you are being treated.

  • Do i have to pay for ppe?

    Due to the cost of ppe and disposal, we have to apply a small charge for ppe.

    However this is included in your treatment cost. 

  • Can we bring a friend or family member to our treatment?

    Where possible, please attend by yourself however, if you require a chaperone in the room with you or if the patient is 16 or under, they will need a parent with them. We will provide them with a mask. 

  • Do you have toilet facilities?

    At the present time, we are unable to offer toilet facilities, but public toilets are availble, located behind the practice on old way. 

  • Can we pay with cash?

    Yes, but only if the payment is the correct amount as we cannot provide change

  • What do i do if i have an appointment and someone in my household has covid-19 symptoms or is awaiting a covid-19 test?

    We ask you to call the practice and cancel your appointment and follow the NHS self isolation guideines. 

  • Are you Pilates classes covid-19 compliant?

    Yes, we monitor and follow the latest government guidelines and all our classes strictly adhere to these.